“Australian Made” by “Australian Owned”

Processing and Delivery Terms

Processing timeframes plus Delivery timeframes are indicative and may be impacted by the following…


COVID-19

Due to the pandemic caused by COVID-19, production using above listed wood species, depends on availability of the material, supply lead times and similar other factors


Wood Choices and Availability

At times, preferred wood species may not be available due to shortage, or due to long wait for availability.

Please let us know your alternative preference of wood species, just in case.

Please contact us with your requirements.


Weather Conditions

Our Wood products are made using natural processes to attain superior quality.

 This would require good weather conditions for drying and other processes.

Poor weather conditions might have an impact on completing the drying process, to achieve a superior quality.


Sale during special occasions

Orders pour-in during special occasions such as, Christmas, New Year, Father’s Day, Mother’s Day, and the like.

Processing of the Orders are carried out based on Order queue.

While taking Orders, careful consideration is given, taking into account of resource capacity.

At times, this might have an combined impact with weather conditions, COVID-19, Wood availability.

In view of the above, additional time may be required to complete the processing and delivery., due to above-mentioned lead times, any lockdowns, poor weather conditions, sale during special occasions and similar other reasons.

During the production, we would endeavour to communicate the progress, where we consider appropriate.

We would advice, if additional time is required to complete the processing and delivery.